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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Inspect work done by builder or repairer
   • Conduct appropriate inspections safely, to ensure in-house quality systems and procedures are maintained and observed in line with regulatory requirements and standards
   • Conduct observation and inspection at level appropriate to skill and experience of staff member
   • Identify faults and bring them to repairer’s attention in appropriate manner for prompt correction
2. Apply quality standards to work
   • Conduct inspections throughout course of work where required to ensure quality standards are maintained
   • Apply appropriate quality standards during work completion to ensure treatment of client property meets industry and/or organisational standards
   • Record problems in work quality and refer to relevant staff
   • Report non-compliances to ensure continuous improvement occurs
3. Protect client property and interests
   • Adhere to quality procedures and use of protective materials at all stages of repair or service to avoid possible damage to client property
   • Review quality of work to best serve interests of client

Performance Evidence

Evidence of the ability to:

carry out inspections of work done by a builder or repairer safely and effectively

inspect works to ensure that regulatory requirements, standards, organisational operating procedures and relevant codes of practice are complied with

review quality of work to protect client’s property and interests.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

explain the organisational processes and work quality expected relevant to work inspections

describe the workplace health and safety (WHS) requirements that apply to work inspections

describe the regulatory requirements and standards that apply to the work being undertaken

outline effective communication strategies when providing feedback to repairers or builders

identify quality assurance principles relevant to work activity

describe key technical issues essential to the quality of work in the relevant sector.

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